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This week is big think week. How do humans use AI to enhance ourselves and not replace ourselves? I talk about this in the this weeks SMB Community Podcast too. We are living in a high speed uncertain world and this week Microsoft shared a discovery about batteries, Open AI solved a really difficult math problem, business used AI to plan for supply chain disuption and Microsoft participated in developing an AI policy with teeth for schools. These are all big deals that effect the landscape that we work in and that why we should pay attention and adjust the services we offer accordingly. 
 
While digesting this big thinks and the to-do's for this week, I want you to also think about your quality of life. I've been sailing and traveling as a priority in my life the whole time but yet I run into business owners who say that they can't. If that's you I want you to really pay attention to what B² is doing. The October cohort of their Better Business program will help you control the business so you can have a better life. Take some time off. Enjoy the family. See the world. Huddle in a cabin. What ever adds value to your life. 
 
In the Newsletter this week
 
4 things to know: Cisa lays out complete program on managing insider threats. Managing supply chain uncertainty as a service. Big think: How discoveries are made with AI. Microsoft agrees to AI safety policy with enforcement teeth.
 
ThirdTier: 6 person max mastermind group for small MSPs.
B²: It's never too soon to start running a better business. Join the October cohort.
 
4 things to do:  Tell users how to set reminders in Teams. Fix RDS after Sept Updates.  Implement that massive mailbox archive in the right places. Find every .pub file and make a plan
 
 
I hope that you enjoy this week's newsletter and tell everyone to subscribe.

thanks, Amy
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4 things to know:  Cisa lays out complete program on managing insider threats. Managing supply chain uncertainty as a service. Big think: How discoveries are made with AI. Microsoft agrees to AI safety policy with enforcement teeth.

CISA Releases Updated Insider Threat Guide With New Insights to Mitigate Physical and Cyber Threats | CISA

Defining, detecting, building, securing and managing. This report lays out how you should be managing insider threats. 

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What if everything changes tomorrow? A Canadian company is using AI to help businesses navigate supply chain uncertainty - Source Canada

The challenge is not only moving goods from one place to another but understanding, in real time, how a disruption in one part of the world could ripple through factories, suppliers, inventory, transportation costs and customer demand

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This agreement ensures three foundational goals: protect the privacy and data of children, give schools real control over AI tools in the classroom, and provide transparency and information to parents.

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Reinventing Organic Redox Flow Batteries with Microsoft Discovery | Microsoft Community Hub

In this article you'll discover how AI is revolutionizing chemistry. The discovery process and determining whether or not an idea has merit is the business angle to this article. 

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From Third Tier and B² MSP Advisors:
ThirdTier: Join your CEOs peers for advice that comes from experience.
B²: It's never too soon to start running a better business. Join the October cohort

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This group will be made up of firms at the larger end of the scale. Most members have 20 or more employees.

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Take our business assessment (free) and join a working group to tighten operations, processes, and profitability so your MSP runs like a real asset. 
 
Best for MSP owners who want accountability, structure and practical guidance as they actively work to increase the value of their asset.

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4 things to do: Tell users how to set reminders in Teams. Fix RDS after Sept Updates.  Implement that massive mailbox archive in the right places. Find every .pub file and make a plan

How to Set Reminders in Microsoft Teams

Set reminders in Microsoft Teams using the 'Remind me' option on specific chat or channel messages, and choose when to be reminded.

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September 2026 update Break RDS - How to Fix

Windows Update tend to have the habit of breaking things, and this time it's Remote Desktop Service. The session hosts run fine for a few hours after reboot, but then connections start hanging at "Connecting…",

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Microsoft Bumps Auto-Expanding Archive Limit Past 1.5 TB

First revealed in 2015, the history of auto-expanding archives in Exchange Online has been spotty with several false starts. Now the limit will go past 1.5 TB,

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Microsoft Publisher Retires October 1: Do This Final File Check

Microsoft Publisher reaches end of life on October 1, 2026, only three weeks away. After that date, it disappears from Microsoft 365 subscriptions, and you can no longer open or edit .pub files in Publisher.

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Third Tier 4107 Auburn Dr, Royal Oak, Mi 48073, United States amy@thirdtier.net

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