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🌟Developing your AI service offering in your MSP starts on October 16th. This isn't about using AI, or selling AI. This is about modernizing your MSP service offering to cover AI and how to be seen as the expert. Sign up today! https://www.thirdtier.net/2024/11/27/coming-soon-developing-an-ai-offering-in-your-msp/ 
 
Great reads: Start typing an Excel will complete your formula. Teams agents are finally channel specific with your Copilot license. Others can still see the output. Did you know that you can see AI Agent activity in your logs? You can.
 
The Truth: Your customers are waiting for you to take charge of AI
 
Tech to do's: Say you have a standard tenant and a government tenant. If you delete a person from the standard Tenant did you remember to also delete them from government? Important Admin alerts and email are being missed - set up email this week. Tell your users how to adjust the color and size of captions in Teams.
I hope that you enjoy this week's newsletter and tell everyone to subscribe.

thanks, Amy
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4 things to know: Excel reads minds, Channel agents, Red gets darker, how AI agent appear in logs
Faster formula writing with formula completion in Excel for Windows
Faster formula writing with formula completion in Excel for Windows
Powered by state-of-the-art AI models, formula completion in Microsoft Excel for Windows autocompletes formulas when you type = by referencing the context of...

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Introducing Channel Agent in Teams
Introducing Channel Agent in Teams
The new Channel Agent in Microsoft Teams can generate Loop reports, answer questions, schedule meetings, and more based on channel activity.

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Improving accessibility: Standard red gets an update in Microsoft 365
Improving accessibility: Standard red gets an update in Microsoft 365
We upgraded the standard red font color in Microsoft Word, PowerPoint, Outlook, and OneNote on Windows and Mac to make it more inclusive and accessible to...

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Driving transparency: New logging capabilities and attribute enhancements in Microsoft Entra | Microsoft Community Hub
Driving transparency: New logging capabilities and attribute enhancements in Microsoft Entra
Explore how new logging updates in Microsoft Entra bring agent visibility and enriched logs for deeper, more actionable sign-in insights.

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Align your MSP with customer needs: AI service and leadership
Developing your AI offering
Developing your AI offering
Don't miss out on the AI opportunity! Learn how to integrate AI into your MSP offering and stand out from the competition. Class starts October 16th! 
www.thirdtier.net
4 things to do: Sync users with government cloud, show users how to adjust captions, stop missing admin mail, 
Configure cross-tenant synchronization - Microsoft Entra ID
Configure cross-tenant synchronization - Have Government?
Learn how to configure cross-tenant synchronization in Microsoft Entra ID using the Microsoft Entra admin center.

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MC1146825 - Microsoft Teams | Customize live captions on mobile for improved accessibility
Microsoft Teams | Customize live captions on mobile for improved accessibility
Microsoft Teams mobile now allows users to customize live captions by adjusting font color, background color, and caption height for better readability.

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Receive Email Notification Sent to Unlicensed Admin Accounts
Receive Email Notification Sent to Unlicensed Admin Accounts
Learn alternative methods to receive emails sent to unlicensed admin accounts in Microsoft 365 and ensure security alerts aren't missed.

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Screenshot 2025-09-29 115913
You can now manage Entra ID applications policies from the portal
Most Entra ID administrators are not usually aware of a powerful capability to increase Entra ID applications security and compliance: Application policies.
blog.hametbenoit.info
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Third Tier 4107 Auburn Dr, Royal Oak, Mi 48073, United States amy@thirdtier.net
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