This week I wrote a blog about taming Shadow AI. In reality it's about making money from AI management. Most MSPs haven't adjusted their service offering yet. It's really time to get on that. This article along with others in the series might help. See it in the Third Tier section.
4 things to know: If you were looking for AI for Excel, get it in Copilot using Anthropic/Claud with a single license; Managing cloud has gotten complex. Microsoft introduces Observability within automated healing coming soon; Looking to help businesses transform with AI? There's an eBook for that; You have choices of AI Model in Copilot now. How do you choose? Zero-Trust - data is your boundary
Business to do's: Get security training; Start making money by managing AI; Buy the book and start running a better business
4 things to do: Ever get that call from a client that wants to be sure that they sound and video work? Good read on M365 backup. Self-Service Password reset soon requires authentication methods you previously used. Start configuring data retention labels as defaults.
Join me in Omaha for a two-day conference at the end of July. In person! I'll be speaking on opportunities for monetization within your MSP stack for AI services: http://bit.ly/kernanmastermind 
