for M365 admins

Zero Trust as a concept has been around for a long time. But clearly with the proliferation of AI entering into businesses without permission of oversight, it has never been implemented. Paul aims to change that with his Third Tier course on Zero Trust implementation. He promises to make it easy. The course is done in three sessions each Thursday starting on May 28th. Please reserve your place now.

4 things to know: Word gets a free paralegal; Begin restructuring your MSP today; Start imaging a world where there are more AI's than Humans at work; How to make your AI rollout succeed

Business to do's: Stay up to date with security hardening with monthly lessons; Sign up for the 3 session Zero Trust course!

4 things to do: Get the April Kernel updates installed; Find the best hidden Dashboard in M365; Learn Outlook Agent Mode; Email threats have changed - update your defenses

Zero Trust Workshop

Discover how to make Zero Trust a reality for your clients. Join Paul Schnackenburg's engaging workshop and enhance your capabilities! 🔐

www.thirdtier.net

I hope that you enjoy this week's newsletter and tell everyone to subscribe.

thanks, Amy

4 things to know: Word gets a free paralegal; Begin restructuring your MSP today; Start imaging a world where there are more AI's than Humans at work; How to make your AI rollout succeed

Word: Legal Agent in Frontier

Building on our recent announcement of agentic capabilities in Word, today we are introducing the Legal Agent in Microsoft Word.

techcommunity.microsoft.com

Deep thoughts on MSPs in the AI age

Understand the MSP changing business model and why adapting your strategy is crucial in a rapidly evolving technological landscape. And there is a deadline

www.thirdtier.net

AI at Work: When software's biggest users aren't human

Agents are already operating inside your stack, changing what software needs to be-and what leaders need to invest in.

www.microsoft.com

Making AI stick for sellers: Five adoption lessons from our Copilot rollout

Check out five lessons we learned from deploying and driving usage of Microsoft 365 Copilot in our sales organization to sustain durable AI adoption.

www.microsoft.com

Business to do's: Stay up to date with security hardening with monthly lessons; Sign up for the 3 session Zero Trust course!

M365 + Security Continued Learning

Experience continuous learning with our monthly newsletter and teaching webinar on Microsoft 365 and Security. Enhance your knowledge and stay up-to-date!

www.thirdtier.net

Arriving in MAY: Zero Trust Workshop

Join our Zero Trust Workshop in May to learn how to implement its principles effectively for your clients' environments.

www.thirdtier.net

4 things to do: Get the April Kernel updates installed; Find the best hidden Dashboard in M365; Learn Outlook Agent Mode; Email threats have changed - update your defenses

April 2026 Windows security updates introduce protections to known vulnerable kernel drivers

Certain third-party backup applications that rely on the kernel driver psmounterex.sys might experience failures when attempting to mount or manage disk images. These Windows updates include routine security hardening to help protect devices by blocking third-party drivers with known vulnerabilities.

support.microsoft.com

Did you know: Actionable Messages Admin Dashboard

I was today's years old when I found out that we have an UI to review Outlook Actionable Messages providers added within a tenant.

From Amy: Actionable messages may gain popularity as AI uses them to communicate and get feedback from users. It's good to know how to manage that.

michev.info

Copilot in Outlook: New agentic experiences for email and calendar

Copilot in Outlook is now agentic, taking on the ongoing work of running your inbox and calendar. It triages emails, reschedules conflicts, and surfaces...

techcommunity.microsoft.com

Email threat landscape: Q1 2026 trends and insights

In early 2026, email threats increased with a rise in credential phishing, QR code phishing, and CAPTCHA-gated campaigns, highlighted by Microsoft's disruption of the Tycoon2FA phishing platform which led to a 15% volume decrease and shifts in threat actor tactics.

www.microsoft.com

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Third Tier 4107 Auburn Dr, Royal Oak, Mi 48073, United States amy@thirdtier.net

for M365 admins

4 things to know: Word gets a free paralegal; Begin restructuring your MSP today; Start imaging a world where there are more AI's than Humans at work; How to make your AI rollout succeed

Business to do's: Stay up to date with security hardening with monthly lessons; Sign up for the 3 session Zero Trust course!

4 things to do: Get the April Kernel updates installed; Find the best hidden Dashboard in M365; Learn Outlook Agent Mode; Email threats have changed - update your defenses

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