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Hyland OnBase Email Address
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Hyland OnBase is the University’s document imaging and workflow system, used by departments such as Human Resources and the Registrar’s Office for automated forms and approvals. Emails generated by OnBase are sent from CCSU_NoReply@m.ccsu.edu or NoReply@hylandcloud.com and typically include a link directing you to a document or form that requires action.
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Teaching Faculty - Reminder About Spring Classroom Software Requests
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With classes starting this week, it’s important that any software needs are submitted as soon as possible. If your room changed or you haven’t yet put in a request for specialized software, please complete the Software Installation for Classrooms and Labs form in the IT Service Request system.
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Upgrade to Apple macOS Sequoia
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All faculty and staff Mac computers must be upgraded to Apple macOS Sequoia. This is especially important for Mac computers running macOS Ventura (13.x), as there are security vulnerabilities impacting this operating system version.
To ensure continued security and compliance with CCSU IT policies, please submit an Apple macOS Upgrade Request to upgrade to macOS Sequoia (15.x) as soon as possible.
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Windows 11 Upgrade Reminder
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As of October 2025, Microsoft has officially ended support for Windows 10, meaning it no longer receives standard security updates, patches, or technical support.
To ensure continued security and compliance with CCSU IT policies, all faculty and staff using Windows 10 devices must submit a Windows 11 Upgrade Request to upgrade to Windows 11.
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Verify Your Emergency Notification Information
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The University uses the Everbridge notification system to communicate campus emergencies. All faculty and staff are automatically enrolled in the Central Emergency Notification System (ENS). To review your contact information and to add additional contacts, please log in to the Everbridge Member Portal using your Central Microsoft 365 email address and password..
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Report Phishing/Spam Emails
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Please be extra vigilant when opening emails, as we have seen a recent spike in spam and phishing attempts. Avoid clicking on suspicious links or downloading unexpected attachments—even if the sender appears familiar. If you receive a questionable message, please report it using the “Phish Alert ” button in Outlook. This button reports spam/phishing emails to the KnowBe4 security system and Microsoft simultaneously, while also removing the email from your inbox. This is the preferred method of reporting phishing to ensure the anti-phish/anti-spam engine is trained to recognize that it incorrectly categorized the email. In the case of harmful phishing emails, reporting it helps to take further actions to protect others that may have received the same email.
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Scheduled System Maintenance
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Every Thursday at 11:59 PM, mandatory updates are sent to all CCSU-owned Windows and Mac computers. To ensure these updates install properly, please save your work and sign out before ending your day. Leave your computer powered on, plugged in, and connected to the internet, whether you're on or off campus. If updates aren’t applied overnight, your computer may be temporarily unusable the next time you log in, and interrupting the update process could lead to system issues requiring repair.
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Sunday System Maintenance
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Every Sunday from 12am-12pm all systems (e-mail, Central Pipeline, wireless, etc.), will be intermittently unavailable while important maintenance and updates are performed.
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