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Out of Office Notice: The newsletter is going on the vacation, as am I, and will return on April 20th. During this time there will be no news. :)
4 things to know: Take a journey from Novell Directory Services to Entra; Take the online version of Amy's course and get the AI Acceptable Use Template with it too; Hone in your off-boarding process or pay by the day for M365 and it's expensive; Robert Crane makes the argument for Copilot by suggesting that not having integration is like working from a single monitor.
Business to do's: Check out SellMyMSP's peer group and improve your business.
4 things to do: Another out of band update - to fix the fix; Don't look now but there's another out of band update - is there actually a band anymore? Defending against Voice phishing; Keep surprises off of calendars; You CAN use Exchange for Mass email but probably shouldn't - here's how.
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I hope that you enjoy this week's newsletter and tell everyone to subscribe.
thanks, Amy
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4 things to know: Take a journey from Novell Directory Services to Entra; Take the online version of Amy's course and get the AI Acceptable Use Template with it too; Hone in your off-boarding process or pay by the day for M365 and it's expensive; Robert Crane makes the argument for Copilot by suggesting that not having integration is like working from a single monitor.
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Unlock the potential of AI with our Managing AI course designed for MSPs. Learn to create effective AI management packages.
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| www.thirdtier.net
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Legacy Identity to Cloud with Entra ID
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There's a lot of noise right now about AI tools.Everyone has one. Everyone claims theirs is "the best". And on the surface, they all seem to do the same thing: you type a prompt, it spits out words, code, or ideas.But after working with AI daily - and helping MSPs and businesses actually use it...
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| blog.ciaops.com
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Right now, when a CSP subscription hits the end of its term and auto-renew is turned off, the customer doesn't lose access right away. Instead, the subscription enters a free grace period that lasts about 30 days. During that window, everything keeps working. Users can still log in. Email still flows.
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Business to do's: In May, we're launching our peer group for owners who want to improve their business and sell it someday
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The SellMyMSP Work Group is an exclusive community designed for MSP business owners who are committed to mastering the process of preparing, optimizing, and selling their business someday. Here, you’ll transform assessment insights into measurable progress—with a clear plan, regular check-ins, and expert-driven discussions.
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4 things to do: Don't look now but there's another out of band update - is there actually a band anymore? Defending against Voice phishing; Keep surprises off of calendars; You CAN use Exchange for Mass email but probably shouldn't - here's how.
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Email is still a major entry point-but it's no longer the only one that matters. Today's attackers are increasingly shifting to collaboration channels like...
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Discover how to secure agentic AI and protect against threats with new capabilities across Microsoft Agent 365, Microsoft Entra, Microsoft Defender, and more.
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Learn how to prevent calendar phishing attacks in Microsoft 365 and protect users from malicious meeting invites that bypass email security.
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If you must use Exchange Online
- Send slowly (intervals between batches).
- Use dynamic distribution lists to reduce message count.
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