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Supporting IT Professionals is all we do
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Great reads: Guess what? Microsoft hasn't changed licensing. If you want to use something, you have to be licensed for it. The Frontier Firm, what is it? Read and find out because this is how Microsoft thinks about businesses when it creates the agents you use. We all use PowerPoint and we all need to get better - use Copilot. The biggest news of all might be the default security baseline for M365 tenants. It might be time to evaluate the continued usefulness of third party tools.
The Truth: There is a known process to running an MSP and another to selling an MSP. No need to make it up as you go.
Tech to do's: In the age of SAAS apps and mobile users, Unifi has largely replaced complex expensive firewalls but that doesn't mean that you can slack on security. Learn to setup a secure guest WIFI network. A big announcement out of Ignite were the free Security Copilot added to E5 licensing. There's an article below on how to get started using them. Phishing detection has had a huge upgrade; techs should understand how it works now. If you depend on scripts for automation, then it's time to start switching away from Powershell and over to REST API. A two part blog explain how to start doing so with Exchange.
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Reminder: I believe so strongly that certifications matter and in continuing education that I put my money behind it ever year. Get a scholarship for your Microsoft Certification Exam for Tech or Management!
I hope that you enjoy this week's newsletter and tell everyone to subscribe.
thanks, Amy
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Master the secrets of MSP success with practical concepts that guide daily decisions and enhance team performance.
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4 things to know: How to explain Copilot licensing, the definition of Frontier Firm, use Copilot in PowerPoint better, reconsider third party M365 configuration tools
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Things have changed recently when it comes to licensing Copilot Agents. Here is the latest information I can find. In short, every user that needs access to tenant information for use with Copilot, requires a license.
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Discover the latest Microsoft Ignite 2025 announcements, including new Microsoft 365 Copilot features, AI-powered agents, and Work IQ innovations.
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You can now choose between several length, tone, image, and style options when using Microsoft 365 Copilot to make a presentation in Microsoft PowerPoint for...
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Enable Security by default for Frontier Organizations
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This is a text block. To edit the style of any text just highlight it to see the formatting options.
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4 things to do: Create secure guest networks. Start using your free Security Copilot credits. Understand how phishing detection works now. Start implementing REST instead of Powershell
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Easily create a UniFi Guest WiFi network with or without the captive portal. Including some best practices tips
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At Microsoft Ignite 2025, we are not just announcing new features—we are redefining what’s possible, empowering security teams to shift from reactive responses to proactive strategies.
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Phishing attacks remain one of the most persistent and damaging threats to organizations worldwide. Security teams are under constant pressure to investigate...
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In this article, we try to summarize all the information you'd need in order to work with the Exchange Online Admin API. We cover the prerequisites, authentication, how to use any of the built-in cmdlets, as well as many "hidden gems".
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Get reimbursed for your exam and prove you know it!
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Every year, Third Tier and our donors, give away money because we believe in continuing education so strongly. Taking the class isn't the hard part. Taking the exam is. Take it and get your money back from us. We believe in you!
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