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 Increased Office Visits Point to Meaningful RTO Progress / Beyond The 'AI Arms Merchants': How The Tech Is Really Changing Office Leasing / Tenant Demand Grows Despite Muted Office Leasing in Major Markets / Recovery Continues For Boston's Office Market, While Lab Market Pain Worsens / Manhattan CRE Sales Market Stalls As Buyers 'Keep The Pencil In Their Hand' / Miami Office Market Takes Step Back As Demand Wanes / Myrtle Beach furniture supplier engaged in fraud to underpay customs duties, DOJ alleges / 'It’s about giving people control over their environment to make them feel safe, calm, and focused / Hospitality in the Workplace – Inspired by the Comfort of Today’s Lifestyle / Burned Out And Logged On: How Can We Fix The Well-being Crisis In The Future of Work? / Summer Fridays Aren’t A Dead Perk — They’re A Blueprint For The Four-Day Workweek / Majority Of Fortune 100 Now Require Full-Time Office Return, New JLL Report Reveals / and much more…
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Monday, July 21, 2025
Top News
Increased Office Visits Point to Meaningful RTO Progress
Increased Office Visits Point to Meaningful RTO Progress
Increased office visits have been observed, indicating significant progress toward returning to pre-COVID work patterns. Stricter in-person work requirements by various organizations, including major companies like AT&T, Amazon, and Starbucks, have contributed to this rise in office traffic. Although office visits in June were still 27.4% below those in June 2019, this marks an improvement compared to June 2024, which saw a 32.9% decline.
 
Miami and New York are leading the recovery, with office visits nearly returning to pre-pandemic levels. Sunbelt cities such as Atlanta, Dallas, and Houston have also shown strong momentum. Most cities examined experienced notable year-over-year gains, with Houston reporting a 17.2% increase in office traffic. However, Los Angeles was the only city to show a year-over-year decline, potentially linked to local protests affecting commuting patterns.

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Beyond The 'AI Arms Merchants': How The Tech Is Really Changing Office Leasing
Beyond The 'AI Arms Merchants': How The Tech Is Really Changing Office Leasing
The integration of artificial intelligence (AI) into corporate workflows is transforming office leasing dynamics. The pandemic has accelerated a shift toward smaller, high-quality office spaces that prioritize collaboration. Companies are moving away from long-term leases due to the uncertainty surrounding hybrid work models and economic conditions. There is a growing trend towards shorter-term leases and incorporating coworking spaces to enhance flexibility. While AI is expected to displace certain jobs, it is also projected to create new opportunities, particularly in fields requiring advanced skills. The average office space per employee has decreased significantly, reflecting the push for efficiency. As companies adapt to these changes, they are focused on upskilling their workforce to meet the demands of an evolving job market. Corporate real estate is lagging in its response to these technological advancements, but firms are increasingly seeking agile leasing solutions that allow for greater adaptability. The landscape is changing as companies look for strategic locations in tech-centric markets, emphasizing the need for modern office environments that support collaboration and productivity.

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Tenant Demand Grows Despite Muted Office Leasing in Major Markets
Leasing recovery shows signs of stabilization despite a temporary slowdown, with high-end buildings in major cities commanding record rents. Positive net absorption is emerging in the broader office market, while downsizing rates have improved. Office-using industries remain resilient amid trade policy uncertainties.

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Recovery Continues For Boston's Office Market, While Lab Market Pain Worsens
Boston's office market has shown signs of recovery, with positive net absorption and a decrease in vacancy rates, reaching 21.2%. In contrast, the life sciences sector continues to struggle, with lab vacancy rates rising to 35.6%. While the office leasing market remains active, many landlords are shifting focus from life sciences to office space. Some planned lab projects are being repurposed for housing and medical offices. Despite these challenges, there is potential for growth as tenant demand increases, and new office tenants may be secured through owner-user acquisitions. However, ongoing weaknesses in venture capital funding pose hurdles for life sciences market recovery, limiting growth for early to mid-stage companies.

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Office Occupiers Step Up as Buyers Amid Distressed Market
Occupiers are increasingly purchasing office properties amid a distressed market, with owner-occupier deals rising to 20% in Q1 2025. This trend is driven by maturing loans and a competitive landscape, as companies seek control and customization over their spaces in a tightening market.

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Manhattan CRE Sales Market Stalls As Buyers 'Keep The Pencil In Their Hand'
Manhattan recorded 60 sales in the second quarter of 2025, a 29% drop from the previous quarter

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Myrtle Beach furniture supplier engaged in fraud to underpay customs duties, DOJ alleges
The United States has filed a complaint against Global Office Furniture, LLC (no relation to Global in Canada), and its owner, Malcom Smith, alleging violations of the False Claims Act. The complaint claims that the company underpaid customs duties on imported office chairs by engaging in a "double-invoicing scheme" with a Chinese manufacturer from 2019 to 2023. It is alleged that Smith submitted false entry summaries and invoices to U.S. Customs and Border Protection, which undervalued the imported merchandise. Upon learning of the investigation, Smith and the company reportedly attempted to destroy evidence related to the scheme. The case is being handled by Assistant U.S. Attorneys Austin McCullough and James Leventis, with assistance from U.S. Customs and Border Protection and Homeland Security Investigations.

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London Flexible Office Provider Workspace's Occupancy Falls As Large Clients Leave Following Rise Of Hybrid Work
London Flexible Office Provider Workspace's Occupancy Falls As Large Clients Leave Following Rise Of Hybrid Work
Workspace reported a decline in occupancy as large clients leave for hybrid work models, with property valuations dropping since the pandemic. The company is focusing on refurbishing units and has seen a slight dip in like-for-like occupancy to 82.2%.

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Features
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Hospitality in the Workplace - Inspired by the Comfort of Today's Lifestyle
The concept of "hotelification" in workplace design emphasizes the integration of hospitality features to create environments that enhance employee comfort and connectivity. Post-pandemic, there is a growing demand for flexible and diverse workspaces that resemble the amenities of hotels. Key elements include communal areas for collaboration, ergonomic furnishings, wellness spaces, and technology that supports productivity. Organizations are encouraged to view employees as valued guests, focusing on their experience through service, space, and technology. This shift aims to transform workplaces into inviting spaces that inspire creativity, foster community, and improve work-life balance, ultimately making the office a thriving center for collaboration and connection.

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'It's about giving people control over their environment to make them feel safe, calm, and focused'
'It's about giving people control over their environment to make them feel safe, calm, and focused'
Kabin redefines workspaces with acoustic pods that prioritize comfort and well-being, featuring customizable designs and sensory experiences. Their focus on human needs is driving expansion into diverse environments, aiming to create supportive, choice-driven spaces for individuals. Upcoming innovations include outdoor versions and enhanced sound systems.

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KI moves to the heart of Clerkenwell - OnOffice | Design at Work
KI moves to the heart of Clerkenwell
KI Europe has opened a new adaptable showroom in Clerkenwell to celebrate 30 years in the UK, featuring a blend of work, hospitality, and education spaces, showcasing innovative products like the Sutton Chair and Logon task chair, designed in collaboration with work.place.create and IKON Group.

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Workplace News
In America's Return to the Office, Women Are Falling Behind - The Wall Street Journal
In America's Return to the Office, Women Are Falling Behind
As workers return to the office, women are lagging behind men due to family responsibilities and preferences for remote work, risking career advancement. The gender gap in remote work has widened since the pandemic, with fewer promotion opportunities for women who work from home, highlighting the need for workplace flexibility and support.

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Burned Out And Logged On: How Can We Fix The Well-being Crisis In The Future of Work?
As the boundaries between work and life blur, Gallup finds employees around the globe are not just less productive...they are less well overall.

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Summer Fridays Aren't A Dead Perk - They're A Blueprint For The Four-Day Workweek
Summer Fridays Aren't A Dead Perk - They're A Blueprint For The Four-Day Workweek
The concept of Summer Fridays has evolved from a seasonal perk to a significant aspect of flexible work culture. As more employees prioritize work-life balance, Fridays have become less about mandatory office presence and more about focused, independent work or rest. Data indicates that many companies are reassessing their approach to flexible work arrangements and recognizing the benefits of allowing employees time to recharge, which can enhance productivity and job satisfaction.
 
Research shows that a substantial percentage of workers do not receive summer-specific benefits, highlighting a disconnect between employee expectations and employer offerings. Allowing for structured time off, such as Summer Fridays, can lead to improved morale, reduced burnout, and higher retention rates. Companies are increasingly exploring four-day workweeks, and Summer Fridays serve as a practical starting point for testing reduced hours.

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Majority Of Fortune 100 Now Require Full-Time Office Return, New JLL Report Reveals
The majority of Fortune 100 companies now require full-time office attendance, shifting from hybrid models, with an average of 3.8 days in-office per week. While larger firms push for return-to-office policies, many smaller companies maintain hybrid work due to employee preferences and economic constraints. Office vacancies remain high despite increased attendance in premium office spaces.

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Lack of flexible working options drives a million people to swap jobs last year
Over a million UK workers left their jobs last year due to insufficient flexible working options, highlighting a mismatch between employer demands and employee expectations. The CIPD urges employers to offer more flexible arrangements to improve retention and attract talent in a competitive labor market.

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TikTok's Viral 'Gen Z Stare' Is Revealing Generational Rifts Shaping The Future Of Work
The "Gen Z stare" reflects generational rifts in workplace communication, highlighting challenges with soft skills among young workers. This trend impacts customer interactions and raises concerns about engagement, prompting companies to invest in soft skills training while navigating a shifting labor market and evolving consumer expectations.

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Trends
Workplace Innovators From MillerKnoll, Gensler, And PLASTARC Unpack Why Most Offices Still Miss The Mark - And How To Fix It
Workplace Innovators From MillerKnoll, Gensler, And PLASTARC Unpack Why Most Offices Still Miss The Mark - And How To Fix It
Despite advancements in hybrid work models and smart workplaces, many offices have not adapted to the evolving nature of work. Key figures from MillerKnoll, Gensler, and PLASTARC highlight the disconnect between current office designs and the needs of modern workers. They emphasize that technology often promotes isolation, making intentional collaboration and social interaction a necessity rather than a default.
 
High-performing workplaces are strategically designed for performance and experience, incorporating elements beyond the office's physical space, such as access to green areas and nearby amenities. Additionally, the ethical use of data in workspace design is crucial; companies must offer value in exchange for information collected from employees to foster trust and engagement.
 
Ultimately, effective office design should prioritize creating environments that support deep work, genuine connections, and overall well-being, rather than merely focusing on functional needs.

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Design
Where Hospitality Meets Performance
Where Hospitality Meets Performance
Hospitality influences are transforming workplace design into more inviting, human-centric environments, integrating sensory elements and technology to enhance comfort and performance while fostering a service culture that prioritizes employee experience. Adaptability and emotional intelligence in design are essential for meeting evolving workforce needs.

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Workplace News
You Won't Believe How Much It Costs to Start a Coworking Space - Or How Profitable It Can Be
Coworking spaces require significant startup costs ($50,000 to $200,000) and ongoing expenses, but can be profitable with flexible pricing, strong community engagement, and diverse revenue streams like membership fees and event hosting. Profit margins average around 10% to 20%, with successful spaces often located in prime areas and offering unique services.

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Latest Product News
HON Expands Award-Winning Nucleus Seating with New Spectrum Mesh Offering - officing.
HON Expands Award-Winning Nucleus Seating with New Spectrum Mesh Offering
The HON Company has expanded its Nucleus® seating line by introducing Spectrum Mesh, a new colorful mesh option designed for enhanced comfort and style. Known for its ergonomic frame and suspended seat design, Nucleus now offers increased personalization options with 22 curated color choices. Spectrum Mesh combines breathable and durable construction with a modern aesthetic, making it available not only for task chairs but also for stools and guest seating. The introduction of this new material aims to provide both visual appeal and performance, allowing organizations to create customized workspaces that reflect their brand identity.

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Landscape Forms Introduces Basic, a Durable & Lightweight Site Furnishing Line by Urbidermis - officing.
Landscape Forms Introduces Basic, a Durable & Lightweight Site Furnishing Line by Urbidermis - officing.
Landscape Forms has introduced Basic, a new line of lightweight and durable outdoor benches and tables designed by Urbidermis. The collection, made entirely from cast and extruded aluminum, combines quality, adaptability, and style, making it suitable for various environments. The design features both backed and backless benches, along with tables, emphasizing simplicity and ergonomics.
 
The collaboration with Urbidermis reflects a long-standing relationship, bringing a unique European aesthetic to the U.S. market. Basic is described as robust yet lighter than traditional options, making it ideal for hospitality, campus, and residential applications. The efficient design contributes to ease of handling, transportation, and sustainability, with a focus on minimizing emissions and maintenance. The line is finished with a durable powder coat in various colors and is fully recyclable, promoting sustainable material reuse.

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Arcadia Introduces Soa: A Full-Family Seating and Table Collection Designed to Comfort, Adapt and Endure - officing.
Arcadia Introduces Soa: A Full-Family Seating and Table Collection Designed to Comfort, Adapt and Endure
Arcadia introduces Soa, a versatile seating and table collection designed for comfort and durability, suitable for healthcare and various environments. The collection features modular designs, replaceable components, and a weight capacity of up to 1,000 lbs, promoting well-being and adaptability in spaces.

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DEDON's PLAY Seating Now Available in 4 New Nature-Inspired Colors - officing.
DEDON's PLAY Seating Now Available in 4 New Nature-Inspired Colors
DEDON's PLAY seating, designed by Philippe Starck and Eugeni Quittlet, now comes in four new nature-inspired colors-Alpine, Aqua, Bluestone, and Cascade-tailored for the North and South American hospitality market, blending innovative design with outdoor aesthetics.

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Introducing LS2 AV from Coronet LED: The Future of AV Lighting in One Fixture - officing.
Introducing LS2 AV from Coronet LED: The Future of AV Lighting in One Fixture
Coronet LED introduces LS2 AV, a modular lighting fixture designed for audio-visual environments, featuring customizable modules for optimal lighting balance, enhancing video performance and participant visibility in modern workplaces. It offers design flexibility and compatibility with various control platforms, setting a new standard for AV lighting solutions.

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Industrial Design
Finally, a Wall Desk That's More Designer Than Dorm Room
Finally, a Wall Desk That's More Designer Than Dorm Room
The AB019 Wall Desk by Carl Hansen & Søn, designed by Anker Bak, combines minimalist aesthetics with functionality, featuring compact design, thoughtful details, and options for storage, making it suitable for modern living spaces.

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Industrial Design Case Study: Customizable 3D-Printed Lamps - Core77
Industrial Design Case Study: Customizable 3D-Printed Lamps
Dollight lamps combine mass production with customization through on-demand 3D printing, offering over 100 unique designs inspired by Japanese Kokeshi dolls while supporting local charities with each purchase.

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Upcoming Industry Events
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NeoCon 2026 / DesignDays 2026
June 8-10, 2026 | Chicago, IL
 
NeoCon has served as the world’s leading platform and most important event of the year for the commercial design industry since 1969. A launch pad for innovation—NeoCon offers ideas and introductions that shape the built environment today and into the future.  Joining at the same time, in Fulton Market is DesignDays, a compatible show that now hosts more than half of the largest office furniture manufacturers. Hint: See both.
Trends in Commercial Projects
Multi-functional furniture, integrated planting and a felt landscape shape this new office
Multi-functional furniture, integrated planting and a felt landscape shape this new office
The new headquarters designed by architects Zeller & Moye for the German IT company Pradtke emphasizes a collegiate feel through the use of simple materials and flexible workspaces. Covering nearly 500 square meters, the office incorporates various work environments, including individual desks, team workstations, and spaces for social interaction and creativity. The design promotes movement throughout the day and includes three key zones tailored to different work styles. Features such as acoustically insulated booths, an internal garden, and movable furniture enhance functionality and encourage collaboration. The incorporation of plants and natural materials further enriches the office atmosphere, providing areas for contemplation and socializing.

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Hilson Moran designs for longevity with its fully integrated Living Lab | Mix Interiors
Hilson Moran designs for longevity with its fully integrated Living Lab
Hilson Moran, in collaboration with Gensler, has launched a Living Lab in London, designed as a sustainable, adaptive workspace that integrates advanced technology and promotes social sustainability through features like plant-filled relaxation areas and accessibility-focused design. The lab aims to enhance employee wellbeing and efficiency while minimizing environmental impact.

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In good taste - OnOffice | Design at Work
In good taste
Wine merchant Flint collaborated with Mowat & Company to redesign its South London headquarters, enhancing functionality and aesthetics with natural materials, improved circulation, and a new garden, creating a vibrant workspace that reflects their values.

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WFH - IRL
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Brett Williams - Workspaces
Brett Williams, founder of Designjoy, runs a successful one-man design agency, emphasizing the freedom and flexibility of his work while also facing challenges like burnout and the inability to take breaks. His workspace includes an XDR display, which he finds essential for productivity, and he balances work with family time and personal interests.

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Podcasts
Can Workplace Design Cure Loneliness At The Office? With Amber Wernick
Can Workplace Design Cure Loneliness At The Office? With Amber Wernick
In this episode of The Future of Work® Podcast, we sit down with Amber Wernick, award-winning designer and Practice Development Leader at Perkins&Will. With over 15 years of experience shaping workplace, education, and healthcare interiors, Amber brings a human-centered lens to space design.

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Resilient Workplaces - Building for Health & Sustainability with Jennifer Berthlot-Jelovic
Resilient Workplaces - Building for Health & Sustainability with Jennifer Berthlot-Jelovic
Exploring resilient workplaces, Jennifer Berthelot-Jelovic emphasizes the importance of holistic sustainability, mental health, and neurodiversity in design, while highlighting the role of data, AI, and small policy shifts in enhancing employee well-being and operational excellence.

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Industry Briefing
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Avanto Announces Andy Rysdam as New Managing Director of Financial Services
Avanto has appointed Andy Rysdam as the new Managing Director of Financial Services. With over 20 years of experience in the contract furniture and financial sectors, Rysdam will spearhead Avanto's financial services strategy, aiming to simplify operations, reduce costs, and foster growth for clients. President Matt Danyliw expressed excitement about Rysdam's expertise and its relevance to the company's goals. Avanto is focused on transforming industry operations through its platform, OrderBahn, which utilizes AI-driven automation for efficient order management. Rysdam shared his enthusiasm for joining a company dedicated to meaningful industry change and supporting client transformation.
Landscape Forms Partners with Lighting Dynamics, Inc. to Represent Lighting Portfolio in Columbus, Ohio
Landscape Forms has partnered with Lighting Dynamics, Inc. (LDI) to represent its lighting portfolio in Columbus, Ohio. This collaboration aims to provide innovative outdoor lighting solutions to design professionals, including architects and landscape architects. Todd Manke from LDI emphasized the importance of quality solutions that align with their clients' needs. LDI, established in 1996 and based in Cleveland and Columbus, is dedicated to offering high-quality lighting products for various project requirements. Through this partnership, LDI seeks to enhance the Columbus design community with sustainable and high-performance lighting options.
Peopledesign x SPEC Rebrand Hero
Spec Furniture Launches New Brand Identity to Reflect Strategic Growth and Customer Commitment
Spec Furniture has launched a comprehensive rebranding effort to align its external image with its internal values, emphasizing customization and modularity in furniture design. The initiative aims to enhance customer experience and operational flexibility, with plans for further brand expressions throughout 2025.
Enrollment is Open: Solomon Coyle’s Fall 2025 Project Management Training Equips Teams to Protect Margins and Strengthen Client Relationships
Solomon Coyle is offering enrollment for their Fall 2025 Project Management Training, specifically designed for commercial furniture dealers and installers. The program spans five weeks and combines live instruction with self-paced modules, addressing the critical issue of margin erosion linked to inefficient project management. Participants will gain practical skills in project management while also learning how to position it as a strategic service that enhances client relationships and drives business growth. The training aims to transform project management from a cost center into a revenue-generating function. Enrollment is open now, and early registration is encouraged to ensure participation.
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BOS Holdings Announces Annual Indoor Charity Golf Classic Benefiting Make A Wish Illinois
BOS Holdings will host its 4th Annual Indoor Charity Golf Classic on September 25, 2025, aiming to raise $40,000 for Make A Wish Illinois. The event includes mini-golf tournaments, dinner, and raffles, with all proceeds supporting children with critical illnesses. Participants can register, sponsor, or donate raffle prizes to contribute to this charitable cause.
Nook Autism
Nook Recertified as a Certified Autism Resource (CAR)
Nook has been recertified as a Certified Autism Resource by IBCCES, reaffirming its commitment to creating inclusive spaces for individuals with autism. Initially certified in 2020, Nook continues to lead in promoting accessibility in various public environments.
EDmarket Launches Design for Learning Co-Lab
EDmarket launches the Design for Learning Co-Lab to empower education leaders and professionals in transforming learning environments through collaboration and evidence-based insights, supported by various strategic partners. Visit edmarket.org/DesignforLearningCoLab for more information.
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BiSemA Outsourced OFDA XML & CAD Solutions
BiSemA is offering outsourced OFDA XML and CAD solutions tailored for furniture manufacturers to enhance the creation of electronic catalogues. Their services include transforming product data into OFDA XML files, ensuring compatibility with leading contract specification software, and providing precision-crafted 2D/3D AutoCAD and Revit symbols through a team of over 150 CAD specialists. By outsourcing with BiSemA, manufacturers can avoid delays associated with in-house CAD work, achieve cost efficiency, and benefit from volume discounts. The company guarantees compliance with OFDA XML standards and aims to simplify the specification process for architects and designers. 
Contract Careers
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Ask Stephen: Summertime is Not Just for Vacations!
Post-NeoCon is a prime time for job opportunities in the interior furnishings industry, as many employees leave or are let go. The current low unemployment and rising stock market further support exploring new job options, even for those content in their roles. It's advisable to gauge your worth and keep job searches discreet to avoid jeopardizing current employment.

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Click to place a Help Wanted Ad
District Sales Manager-Dallas @ OFS
As a District Sales Manager, your responsibilities would include business development, promotion, support, and training activities targeted towards designated Dealerships, A & D Firms and End Users in the Dallas market.

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Market Resource Manager @ OFS
OFS is seeking a dynamic and experienced Market Resource Manager who will be responsible for the overall performance and operations of the showroom, ensuring a high level of customer satisfaction, optimizing sales, and maintaining the visual standard of our product displays.

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