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for M365 admins

July is the slowest month for new features in Microsoft 365. But it's not the slowest month IT. It just means that this is your time to develop new solutions, set your goals for the rest of the year and go deep on learning new skills. There a lot of work ahead of you to retool for managing data, AI and Identity as the primary management and security concerns of this next phase of IT support. The next slow month opportunity is December and by then, the year is gone. 
 
If you're in the northeast or great lakes region, as I am, I hope that you stayed indoors, dug out those masks for when you had to go out and stayed safe. This air was no joke.
 
In the Newsletter this week
 
4 things to know: No opting out. Passkeys are mandatory starting September; Sharepoint Permalinks got an upgrade; Training Guide for Copilot. Give them to clients? Big improvements for Powerpoint
 
From Third Tier: Continuing education in security. Plus my book on exiting and really running a better business.
 
4 things to do: Create an agent security program; One-Time Passcode ends Oct; Step-by-Step guide to rolling out passkeys and phishing resistant auth; Understanding groups is understanding everything in M365
 
Join me in Omaha for a two-day conference at the end of July. In person! I'll be speaking on opportunities for monetization within your MSP stack for AI services: http://bit.ly/kernanmastermind
I hope that you enjoy this week's newsletter and tell everyone to subscribe.

thanks, Amy
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4 things to know: No opting out. Passkeys are mandatory starting September; Sharepoint Permalinks got an upgrade; Training Guide for Copilot. Give them to clients? Big improvements for Powerpoint

Microsoft Entra ID Will Retire SMS and Voice Authentication

Microsoft is retiring SMS and voice MFA in Entra ID. Learn what changes on September 1, 2026, and how to find the users that still rely on phone-based methods

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What's New in PowerPoint Craft | Microsoft Community Hub

PowerPoint is getting easier to use with new SmartArt, fresh themes, a cleaner Design ribbon, and a more modern file open experience.  

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Stop Hoping Your Team Will “Figure Out Copilot”

Microsoft 365 Copilot is one of the most powerful productivity tools Microsoft has ever released. Yet many organisations are still struggling to get consistent value from it.Why?Because giving peop…

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More control and better accessibility with permalinks in SharePoint Online

SharePoint Online is introducing a new tenant-level setting that allows organizations to choose whether heading permalinks should appear on SharePoint pages.

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From Third Tier: Continuing education isn't a wish, it's mandatory. Sign up! to Keep up!

Defender + Intune Continued Learning

Experience continuous learning with our monthly newsletter and on going course on Microsoft 365 and Security. Enhance your knowledge and stay up-to-date!

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20 Questions Every MSP owner asks before selling their business

Prepare for your future with this MSP Exit book. Learn how to get your business ready for sale well in advance.

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4 things to do: Create an agent security program; One-Time Passcode ends Oct; Step-by-Step guide to rolling out passkeys and phishing resistant auth; Understanding groups is understanding everything in M365

AI agents are everywhere. Are your access controls ready?

AI agents are multiplying fast. See what 150 identity pros said about sprawl, shadow AI, and governance at Identiverse 2026.

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MC1243549 - Retirement of SharePoint One-Time Passcode (SPO OTP) and transition to Microsoft Entra B2B

SharePoint One-Time Passcode (SPO OTP) authentication retires in October 2026, transitioning external sharing and authentication to Microsoft Entra B2B. New external sharing…

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How To Enable And Roll Out Microsoft Authenticator Passkeys In Microsoft Entra ID: A Step-by-Step Guide - CHARBEL NEMNOM - MVP | MCT | CCSP | CISM - Cloud & CyberSecurity

Learn how to enable, configure, roll out, and test Microsoft Authenticator Passkeys in Microsoft Entra ID using passkey profiles and Conditional Access phishing-resistant MFA.

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Groups: The Connective Tissue of Microsoft 365

Every MFA policy, CA exclusion, app assignment, and privileged role is enforced through group membership. Get groups wrong and everything else fails quietly.

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Third Tier 4107 Auburn Dr, Royal Oak, Mi 48073, United States amy@thirdtier.net

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