Trouble with Blackboard? Try Clearing Your Cache!
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Learning Technologies has gotten a number of Blackboard tickets in recent weeks related to caching issues with the Blackboard site. If you are running into problems with elements disappearing, items not displaying properly, or just general weirdness, you may just need to clear your cache. Here's how you do that:
Those using integrations in Blackboard may also want to ensure that third-party cookies are set to "allowed" in the browser settings, as this can also cause issues. You can find additional browser support as well as instructions for enabling third-party cookies on the Blackboard Browser Support page.
If issues persist after clearing your browser cache, enabling cookies, and ensuring that your browser is up-to-date, please contact us for further assistance.
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Ultra Summer Training: Sign Up Now!
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Summer Ultra training is live! Sessions this summer will have a 5-person minimum (they will not run unless at least 5 people register), so bring a friend or even get your whole department on board.
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Blackboard Ultra: Gradebook
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The Gradebook session gives an overview of the Ultra Gradebook and shows you to set up your Gradebook to ensure that you and your students have a successful term.
- July 17 from 12 p.m. to 1 p.m. on Zoom
- July 29 from 7 p.m. to 8 p.m. on Zoom
- August 5 from 9 a.m. to 10 a.m. in SRC 3011
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Blackboard Ultra: Building a Course in Ultra
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Whether you are building a brand-new course or are looking to redesign and existing course, this session will include a guided walkthrough on how to build a course optimized for the Ultra Course View.
- July 1 from 10 a.m. to 11 a.m. in SRC 3011
- August 13 from 12 p.m. to 1 p.m. on Zoom
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Blackboard Ultra: Converting Your Course
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This session offers a guided walkthrough on how to transition your content from Original Course View to Ultra Course view and how to add new content from other sources. You can then take what you have learned and begin transitioning your content into the Ultra Course view.
- July 9 from 7 p.m. to 8 p.m. on Zoom
- July 23 from 2 p.m. to 3 p.m. in SRC 3011
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Keep Learning About Ultra
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Ultra Asynchronous Training Want to learn about Ultra but can't make it to one of our trainings? You can now register for one of our asynchronous online courses! You can choose from a PDH option or one that offers the same information without the PDH component.
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Blackboard Ultra Open Lab LT Open Labs are Back! Find us in SRC 3011 on:
- Tuesdays from 9 a.m. to 1 p.m.
- Wednesdays from 1 p.m. to 4 p.m.
Need help before then? Stop by our office in BIC 3401.
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Starting Soon!: Summer 2025 Foundations of Online Teaching
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There's still time to register for Foundations Part Two! Starting July 7th, this course will expand on topics in the first session.
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Foundations of Online Teaching: Part Two July 7 - August 10, 2025
Using the OSCQR Rubric, participants will develop their entire course structure and complete at least two units of work. This course will tackle more advanced topics regarding content development and assessment building.
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Blackboard Ultra: Learn the Lingo - Ultra Documents
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One of the things that you’ll notice as you transition to Ultra is that some of the features of Original have different names in Ultra.
To reduce confusion over this new terminology, we have a summer series to help you learn the new lingo that comes along with the switch to Ultra. You may also find that some things function a bit differently or have some additional enhancements so we'll touch on that as well.
This week we'll be covering another big change: Items are now Ultra Documents. Head to the LT blog to learn more about this change and how the Learning Modules tool works in Ultra.
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Contact Learning Technologies
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